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If the user have forgotten Bigpond password, they can rest it by following the steps which is provided by Telstra. Here are the steps to reset Bigpond password:
1) First of all the user have to open the web browser and open Telstra official website.
2) Go to the login page where you can see “Forget password” or “Can’t access account”, click on it.
3) In password reset section, enter your valid Bigpond email address. Sometimes to confirm that the user is not a robot the users have to complete a CAPTCHA or security check.
4) The system will offer a multiple verification method such as via email, text message or phone call to confirm user identity. The users have to select one method to receive a verification code. After selecting it the user will get a notification to verify your email account. Enter the code that you received in designated field.
5) After your identity is successful verified, you will be prompted to create a new password by the system. Ensure that the password which you have created is strong and secure, combination of Capital letters, number and symbol.
6) You have to enter that password again to confirm it. Once the password is confirmed the users have to save the changes.
Finally the password is reset and it’s ready to use. If the following methods are not working out then connect to our tech support for further assistance.

More Info: https://www.bigpondonlineservice.com/blog/how-to-reset-bigpond-telstrausername-or-email-password/

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