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It is important to reset or change your Bigpond password regularly to maintain the security of your account. If the need arises to reset your password because you forgot it or to change it for security reasons, simply visit the login page of BigPond (now fully merged with Telstra) and click on "Forgot Password?" Thereafter, you should enter your email address registered against this account, upon which Telstra shall send a link via that email requesting for password resetting.
Click on this link, leading to the password reset page, where there’s space provided for typing in a new strong password incorporating letters, figures, as well as symbols (preferably not known phrases). It is advisable that it should not be easily guessed.
Remember, after changing or resetting your password across all devices and apps where your Bigpond email has been used, this will stop unauthorized access and facilitate smooth service delivery.
In case something goes wrong in the process or if the password reset link is not working, kindly contact Bigpond customer care for further assistance. This would involve guiding clients on how to solve issues encountered during the process or manually resetting the passwords if necessary.

More Info: https://www.bigpondonlineservice.com/blog/reset-password-for-bigpond-email/

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